Security & trust

How we protect your money and your data

Escrow only works if you believe the middle is solid. Here is exactly what sits in the middle: segregated funds, bank-grade encryption, verified identities and neutral mediation.

How funds are protected

Segregated escrow accounts

Customer funds are held in dedicated escrow accounts with our licensed payment partners, separate from Bizik's operating money. They are never used to run the business.

Release only on approval

A release requires the buyer's approval, an expired inspection window, or a mediator's ruling. There is no fourth way for money to leave escrow.

Manual review on large payouts

Payouts above our threshold are reviewed by a human before they execute, and reconciled daily against the escrow ledger.

Fund flow

Buyer's MoMo / bankPay-in via licensed provider
Segregated escrow accountRing-fenced · reconciled daily
Seller payoutOnly on approval or ruling

Platform, identity and account security

Encryption everywhere

TLS in transit, encryption at rest for personal and KYC data, isolated secrets management.

KYC identity checks

Government ID plus liveness for verified sellers and for any deal above the verification threshold.

AML & sanctions screening

Every party and payout is screened against sanctions and PEP lists, with monitoring for suspicious patterns.

Fraud controls

Velocity limits, device fingerprinting, and blocks on prohibited transactions and off-platform payment attempts.

Your account

SMS OTP login, session and device management, and alerts on every escrow, release and payout event.

Neutral mediation

Mediators are paid the same whatever they decide. We hold no stake in the outcome of your dispute.

Found a vulnerability?

We welcome responsible disclosure and respond to every credible report within two working days. Please don't test against real user deals.

Report to

security@bizik.com

Contact the team

Ready to deal without the risk?

Free to create an account. You only pay when a deal is funded.